Useful Documents

File NameDateAuthor
Early Help Offer March 2022May 24, 2022
Wellbeing PackJune 5, 2020
Who can help in a crisis- ContactsMarch 7, 2022

Useful Links

OrganisationContact Details
CAMHSWebsite: https://www.camhs-resources.co.uk/
Smashed Online​Website: https://www.smashed-online.com
Mentally Healthly Schools​Website: www.mentallyhealthyschools.org.uk/resources/coronavirus-resources-for-mental-health-and-wellbeing-toolkit-3/
getselfhelp.co.ukWebsite: www.getselfhelp.co.uk​
YoungMinds
Information on child and adolescent mental health.
Website: www.youngminds.org.uk​​
Phone: 0808 802 5544 (Parents’ Helpline Mon-Fri, 9.30am-4pm)
Anxiety CanadaWebsite: www.anxietycanada.com
​No PanicWebsite: www.nopanic.org.uk​​
KoothWebsite: www.kooth.com​
Worcestershire Young Carers
Support children and young people age 7 to 25 years who help to look after a parent, guardian or sibling.
Email: youngcarers@yss.org.uk​
Phone: 01905 619886
Website: www.yss.org.uk/worcestershire-young-carers
Footsteps
A service to bereaved children and their families in Worcestershire.
Website: www.talktofootsteps.co.uk
The Bridge Counselling ServiceWebsite: www.bridge-counselling-worcester.org.uk
Chat Health
A text support service run by our School Health Nurse colleagues for 11-19 year olds.
​Text: 07507 331750
Healthy MindsWebsite: www.hacw.nhs.uk/our-services/healthy-minds
Reach4Wellbeing
Programmes on Low Mood and Self Harm​​
Website: www.hacw.nhs.uk/starting-well/reach4wellbeing
Flannel Club
LGBTQ and gender identity drop-in support group at Kidderminster Youth Centre, every Wednesday from 6.30pm. Run by young people and overseen by youth centre staff.
Phone: 01562 228113
Visit: Simply turn up on the day.
Mentor Link
A registered charity dedicated to providing social and emotional support to distressed children and young people.
​Website: www.mentorlink.org.uk
Reading Well, Books on Prescription
Reading Well promotes the benefits of reading for health and wellbeing. The programme has two strands: Books on Prescription and Mood-boosting Books. 
Website: www.reading-well.org.uk
​Mood Juice
Is designed to offer information and advice.  From the site you are able to print off various self-help guides.
Website: www.moodjuice.scot.nhs.uk
Childline
Helps anyone under the age of 19 in the UK with any issue they’re going through. It is free, confidential and available any time, day or night.
Email: Via ‘Your locker’
Chat: Through 1-2-1 Counsellor Chat
​Phone: 0800 1111
Website: www.childline.org.uk/info-advice/your-feelings
Cruse Bereavement Support (Children and Young People)
Is the leading national charity for bereaved people in England, Wales and Northern Ireland. Cruse offers face-to-face, telephone, email and website support. We have a Freephone national helpline and local services, and a website (www.hopeagain.org.uk) specifically for children and young people.
Phone: 0808 808 1677
Website: www.cruse.org.uk/children​
Your Life Your Choice​Website: ylyc.worcestershire.gov.uk​
Independence Trust, Living Well, Worcestershire – 16+
Living Well is here to support, improve and strengthen wellbeing in Worcestershire. The service is free and offers information and practical support to help individuals.
Website: www.independencetrust.co.uk/well​
New Road Parents Group – Transunite
A group of parents in South Birmingham and Worcestershire whose children have ‘come out’ to us as gay, lesbian, bisexual and/or transgender (LGBT).
​Email: newroadparents@gmail.com Phone: 01527 832492
Website: www.transunite.co.uk/group/new-road-parents-group
Victim Support (West Mercia)
If you’ve been affected by crime, we can give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened.
​Phone: 01905 726896Website: www.victimsupport.org.uk​
Samaritans
Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.
Email: jo@samaritans.org​
Phone: 116 123Website: www.samaritans.org
MIND​Email: info@mind.org.uk
Phone: 0300 123 3393 (Mon – Fri, 9am-6pm except bank holidays)
Website: www.mind.org.uk
NHS Mental Health ServicesFind local mental health services on the NHS website.
You can also get advice from NHS 111 phone service.
Shout
A free text line for students to get help from an actual person over text.
​Website: www.crisistextline.uk
Children’s CommissionerA downloadable guide for children and young people about the coronavirus, including proactive advice to support mental wellbeing.
PHERise Above is a website co-created and produced by young people. It aims to build resilience and support good mental health in young people aged 10 to 16. The content has been adapted to COVID-19 and includes new mental health content based on insights from young people remote schooling.
NHSNHS Apps library helps people find apps and online tools to help manage their health and wellbeing. We are working closely with NHSX to rapidly review apps for children and young people’s mental health and make them available via this apps library.
NHSNHS Apps library helps people find apps and online tools to help manage their health and wellbeing. We are working closely with NHSX to rapidly review apps for children and young people’s mental health and make them available via this apps library.
For example, Think Ninja is an app specifically designed to educate 10-18 year olds about mental health, emotional wellbeing and to provide skills young people can use to build resilience and stay well. It has been adapted to COVID-19 to bring self-help knowledge and skills to children and young people (10-18 years old) who may be experiencing increased anxiety and stress during the crisis.
NHSNHS mental health providers, including children and young people’s mental health services (CYPMHS), are continuing to operate and many have already transitioned to delivering elements of care digitally to help maintain continuity of care and make best use of resources.
For NHS mental health support, children and young people or their parents or carers can contact their GP or refer to NHS 111 online. Local CYPMH services will also have information on access on their websites. Self-referral options are commonly available and many services offer single points of access. This means there is a single set of contact information through which all queries and referrals are channelled through. Find out more about children and young people’s mental health services here.
NHSFor those in mental health crisis, most parts of England have a helpline to access support. You can find out the number to ring for your local area at nhs.uk.
NHSChildren and young people who are caring for someone with a mental illness can self-refer to the NHS Volunteer Responders programme using this link if they are having issues shopping for food or picking up prescriptions.
Voluntary and Community SectorChildren and young people can access free confidential support anytime from Government-backed voluntary and community sector organisations by texting SHOUT to 85258, calling Childline on 0800 1111 or the Mix on 0808 808 4994. For support with an eating disorder, children and young people can ring Beat’s Youthline on 08088010711.
Children and young people can also find online information on COVID-19 and mental health on the Young Minds website.
SchoolsSchool nurses continue to have and maintain contact with children and young people, focussing on key public health issues such as mental health and supporting vulnerable groups including young carers.
Mental health and wellbeing is also a core part of the new RSHE curriculum.
Some schools will offer additional support from counsellors, an NHS Mental Health Support Team or a voluntary and community sector organisation such as Place 2 Be.
Local supportMost council websites have great information about COVID-19 mental wellbeing support, including community and neighbourhood support.
Child Bereavement UK Website: https://www.childbereavementuk.org
Beat Eating DisordersWebsite: http://www.beateatingdisorders.org.uk
KidScapeWebsite: http://www.kidscape.org.uk
SupportLineWebsite: http://www.supportline.org.uk
LGBT YouthWebsite: http://www.lgbtyouth.org.uk
MindMateWebsite: http://www.mindmate.org.uk
AnxietyUKWebsite: http://www.anxietyuk.org.uk
BRAVEWebsite: http://www.brave-online.com
Charlie WallerWebsite: http://www.charliewaller.org
Anna FreudWebsite: http://www.annafreud.org/on-my-mind
Heads Above The WavesWebsite: http://www.hatw.co.uk
Student Space – (is for students through coronavirus. Explore a range of trusted information, services and tools to help you with the challenges of student life)Website: https://www.studentspace.org.uk/wellbeing/mental-health-and-wellbeing
Useful Apps can be accessed through this website – Calm Harm (is designed to help people resist or manage the urge to self-harm), Catch it (helps people manage feelings like anxiety and depression and improve mental wellbeing), Sleepio (is an online sleep improvement programme which is free for people living in Oxfordshire, Berkshire and Buckinghamshire.), The Student Health App (is designed to reduce your worries, feel more confident and get the support you need at what can be a challenging time for any student), Thrive (helps you prevent and manage stress, anxiety and related conditions). Think Ninja (app educates 10–18-year-olds about mental health, emotional wellbeing and provide skills young people can use to build resilience and stay well. It has been adapted to Covid-19 to bring self-help knowledge and skills to those who may be experiencing increased anxiety and stress during the crisis.)Website: https://www.nhs.uk/apps-library/
Students Against Depression – (is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking.)Website:https://www.studentsagainstdepression.org/
Together all – (is available for students at eligible universities and colleges who are feeling stressed, anxious, low or not coping. It provides an anonymous online community who share troubles and support each other. It is a safe space as it is moderated by trained professionals who are available 24/7.)Website: https://account.v2.togetherall.com/register
Place2Be – (has a host of mental health resources available. They organise Children’s Mental Health Week every year.)Website: https://www.childrensmentalhealthweek.org.uk/schools-and-youth-groups/
SafeSpot (is an iPhone and Android app that promotes positive mental wellbeing in children and young people and has been designed to help children and young people with their coping skills)Website: https://safespot.org.uk/
BBC’s Wellbeing resources (parents toolkit)Website: https://www.bbc.co.uk/bitesize/articles/znsmxyc
Cruse Bereavement Care – Bereavement and Grief online information, advice and support. Helpline: 0808 808 1677.Website: https://www.cruse.org.uk/get-help/coronavirus-bereavement-and-grief
Anna FreudWebsite: https://www.annafreud.org/on-my-mind/self-care/
Rise Above – website aims to build resilience and support good mental health in young people aged 10 to 16. The content has been adapted to Covid-19 and includes new mental health content based on insights from young people on remote schoolingWebsite: https://riseabove.org.uk/
BEAT – advice and support on eating problems and disordersWebsite: https://www.beateatingdisorders.org.uk/coronavirus
Helpline: 0808 801 0677
Youthline: 0808 801 0711
Studentline: 0808 801 0811
The Sanctuary Chat Room –  for people with an eating disorder, created specifically in response to coronavirus. Suicide preventionWebsite: https://www.beateatingdisorders.org.uk/sanctuary
Papyrus – provides confidential advice and support for young people who feel suicidal and has published a guide for teachers and staff.Website: https://www.papyrus-uk.org/wp-content/uploads/2018/08/toolkitfinal.pdf
HOPEline UK: 0800 068 41 41
Text: 07786 209 697
Email:pat@papyrus-uk.org
The Zero Suicide Alliance – collaboration of National Health Service trusts, charities, businesses and individuals offers free suicide prevention trainingWebsite: https://www.zerosuicidealliance.com/
Samaritans – is a national organisation for anyone in distress and in need of immediate support.Website; http://www.samaritans.org/
Tel: 0116 123
Email: jo@samaritans.org
Drug and Alcohol SupportFind confidential local drug and alcohol support services here or phone 03001236600 for confidential support from Talk to Frank
Helplines
Children and young people can access free confidential support anytime from Government-backed voluntary and community sector organisations by doing the following.
Texting SHOUT to 85258

Calling Childline on 0800 1111

Calling the Mix on 0808 808 4994 or texting THEMIX to 85258
The MixWebsite: https://www.themix.org.uk/get-support
Starting WellWebsite: https://www.startingwellworcs.nhs.uk/
Website: https://www.startingwellworcs.nhs.uk/parenting-courses
Adult and Family Learning CourseWebsite: https://www.worcestershire.gov.uk/adultlearning